FAQ 1

Why is the listen live stream not working?

We are sorry to hear you are having issues with the live stream.

Here are some things you can do that might help you to fix this issue:
1. Check your Internet Connection. You can stream via Wi-Fi or 3G/4G.
2. Make sure your browser is compatible with the Mai FM website.

Our currently supported browsers are:
Mobile / Tablet - Android 5.0+
Latest 2 versions of:
Android Browser
Chrome
Firefox

iOS 9+
Safari

Desktop -
Latest 2 versions of:
Safari
Chrome
Edge
Firefox

How can I contact Mai?

Physical Address:

Mai FM,
Level 2, Fountain Court,
Cnr St Mary's Bay and Jervois Rd's, Ponsonby,
Auckland

Postal Address:

Mai FM, Private Bag 47560,
Ponsonby,
Auckland.

Studio Hotline: 0800 WIN MAI

TXT 2 Studio: Keyword 'Mai' to 463

Prize enquiries please email: prizes@maifm.co.nz

How do I get the Mai FM app for iPad and iPhone?

Just head to the Apple app store on your device, search for ROVA and install the app - it’s 100% free!

If you have multiple devices, you will need to download it on each of them.

Apple app store link: https://itunes.apple.com/nz/app/rova-stay-tuned/id538271751?mt=8

Mai FM is supported by any Apple mobile device running iOS 8 and above.
Depending on the device you are using, you may first have to update to the latest version of iOS.

Unfortunately, there are certain older Apple devices which do not have the capability to host iOS 8.0 and above.

How do I get the Mai FM app for my supported Android device?

Just head to the Google Play store on your Android device, search for ROVA and install the app - it’s 100% free.

If you have multiple devices, you will need to download the app on each of them.

Google Play store link: https://play.google.com/store/apps/details?id=com.mediaworks.therock&hl=en

Why cant I see Mai FM on my Internet Explorer browser?

Unfortunately Internet Explorer is not a supported browser.

Give Google Chrome or Mozilla Firefox a try if you haven't already.